Shield your brand from harmful comments
We protect your brand reputation and your community on social media. We hide harmful comments and alert you when your brand is at risk.
Ensure brand safety with AI + human moderation
We hide harmful comments using a combination of AI and human expertise to quickly identify and remove harmful content from your paid and organic social media channels.
20+
categories109
languages24/7/365
AI + human quality"With BrandBastion in place, we have a finger on the pulse across our social media conversations and we know our community is protected from harmful engagement. We have peace of mind that Netflix’s paid social engagement is being well-managed 24/7 thanks to the BrandBastion team's attention to detail, bias to action, and clear communication."
Prevent crises and react faster to issues
We give you the power to protect your brand from potential crises or reduced ROAS. With our real-time alerts, you'll be notified when a post is getting a surge in negative sentiment or if there's a broken link or typo, allowing you to address the issue proactively.
"BrandBastion solutions keep our social media properties free from spam, inappropriate comments, and phishing attacks that can put our fans in danger. BrandBastion is helping us build a safe and engaged community on social media."
How does it work?
1. Crawling
1. Crawling
BrandBastion crawls comments from all social media platforms.
2. Classifying
2. Classifying
BrandBastion classifies it in real-time, adding Category Tags, Sentiment Analysis, and Translation (AI + Human) to find potentially harmful comments.
3. Moderation
3. Moderation
BrandBastion hides conversations according to predefined brand guidelines and issues real-time alerts for urgent matters.
5. Monitoring
5. Monitoring
All conversations are always available on the BrandBastion platform. You can view sentiment insights, tags, and all actions taken by BrandBastion.
Unmatched coverage for comment moderation
We're also able to provide coverage to other platforms, including those that lack APIs, through custom projects.