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Performance Marketers Comments on your ads shape your audience’s perception. BrandBastion helps you manage ad engagement across your accounts to engage with your audience and ensure efficient ad spend the best way possible.
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Harmful comments, from spam to discrimination and brand attacks, are removed according to your custom brand moderation guidelines. Alerts are sent when something needs urgent attention, such as when negative sentiment spikes or there’s a report of an unusual event.
Customer questions, complaints, and feedback are detected and classified, and replies are issued on your behalf. You choose what you want responded to, set up predefined response variations, and BrandBastion replies for you or routes classified comments to private channels or your designated team.
Receive actionable insights on all your engagement to drive better results on social. Periodic reports based on sentiment and PIM™ (Positive Interaction Metric) analysis are available, as well as customizable on-demand insight reports for specific topics.
"BrandBastion helps us manage our paid media at scale, ensures brand safety, and keeps us more plugged into the conversation about our brand."
- Jordan Schultz, Manager, Social Media & Brand
Audit your engagement across both ads and organic accounts and receive a free tailored report outlining your engagement risks and opportunities.
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