Performance Marketers

Performance Marketers

Drive Better Performance on Social Media

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Comments on your ads shape your audience’s perception. BrandBastion helps you manage ad engagement across your accounts to engage with your audience and ensure efficient ad spend the best way possible.

$2 billion in ad spend covered. Integrated with leading platforms like Smartly.io. Discover how leading advertisers like Netflix, Uber, and HelloFresh are maximizing their ad spend by using BrandBastion.

Your audiences are viewing your ads around the clock. Maximize every dollar you’re spending on your social media ads.

Some of the results enjoyed by over 450+ accounts include:

  • Better social performance: Up to 24% increase in conversions
  • More time to focus on content and strategy: 80 hours saved every week for highly engaged brands + 24/7 protection guaranteed
  • Happier and more engaged customers: Up to 250% increase in positive sentiment
  • Protection from PR crisis: Up to 74% decrease in mentions of a controversial topic
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Tap Into the Power of Automation. Go Beyond Listening. Take Action!

Whether it’s more sales or brand equity, the key to success is understanding what your audience cares about, and taking the right actions, at the right time.

BrandBastion Moderation + Alerts

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Harmful comments, from spam to discrimination and brand attacks, are removed according to your custom brand moderation guidelines. Alerts are sent when something needs urgent attention, such as when negative sentiment spikes or there’s a report of an unusual event.

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BrandBastion Customer Engagement

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Customer questions, complaints, and feedback are detected and classified, and replies are issued on your behalf. You choose what you want responded to, set up predefined response variations, and BrandBastion replies for you or routes classified comments to private channels or your designated team.

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BrandBastion Insights

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Receive actionable insights on all your engagement to drive better results on social. Periodic reports based on sentiment and PIM™ (Positive Interaction Metric) analysis are available, as well as customizable on-demand insight reports for specific topics.

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Platforms Supported

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Case Studies

+24%

More website conversions through actively responding to questions and complaints.

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-29%

Lower cost per result after implementing BrandBastion to actively manage comments.

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6X

More first-time purchases using click-to-Messenger ads with a custom BrandBastion bot.

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Explore How Advertisers Are Using BrandBastion

BrandBastion helps us manage our paid media at scale, ensures brand safety, and keeps us more plugged into the conversation about our brand.

- Jordan Schultz
Social Media & Brand Manager, HelloFresh

Get a free Engagement Analysis Report

Audit your engagement across both ads and organic accounts and receive a free tailored report outlining your engagement risks and opportunities.

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Let's Talk

How can we help your brand on social?