With BrandBastion in place, we have a finger on the pulse across our social media conversations and we know our community is protected from harmful engagement. We have peace of mind that Netflix’s paid social engagement is being well-managed 24/7 thanks to the BrandBastion teams attention to detail, bias to action, and clear communication.
- Evan Irwin, Growth Marketing at Netflix
Ensure conversational brand safety on social
BrandBastion's AI detects harmful comments instantly, so we can protect your brand against harmful content, inappropriate language, and offensive remarks 24/7 in real-time. Our solutions are supported by our human content specialists to ensure accuracy at scale.
Drive meaningful conversations at scale
We help you increase customer loyalty by engaging at scale. We respond to consumers' questions, complaints, and feedback on your behalf 24/7. You just need to choose what types of comments you want us to respond to and we'll work with you to create response variations.
Enable AI-Powered Social Intelligence
Explore all your comments in one place with AI-powered insights in our platform. Discover conversation trends, understand brand sentiment, understand if your campaigns are resonating, and respond to your audience.