Common challenges for community managers

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Social media never sleeps and requires coverage 24/7 including holidays and weekends.
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High volumes of user-generated content in multiple languages is very hard to manage in a timely manner.
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It’s hard to spot a social media crisis and attend to it before it escalates.
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Being consistent in community management is challenging for many in-house teams.

How BrandBastion can help

We manage your engagement when you’re not there to do it yourself or when you're focusing on other important matters.
We do it according to detailed brand preference 24/7 by the use of AI and trained human analyst teams.
Our services include:

Removal of harmful comments

Removal of harmful comments

Responding to inquiries from prospects and customers

Responding to inquiries from prospects and customers

Reporting issues or potential social media crisis on the rise

Reporting issues or potential social media crisis on the rise

Providing insights on conversations

Providing insights on conversations

300+ accounts and the world's top advertisers trust BrandBastion

Impact and results

brand protection

Social media crises avoided when you receive immediate alerts for matters on the rise

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Peace of mind and proper holidays for community managers

4h per day
Saved time that community managers can invest in content creation or other matters
269

Increase in positive user sentiment

READ THE CASE STUDY

Industries we serve

See what BrandBastion can do for you

Request a free analysis of your business accounts on social