Social Media Moderation Software

The fastest and most accurate way to remove harmful comments

  • Real-time social media moderation powered by advanced AI
  • Covers organic and paid comments across Facebook, Instagram, TikTok, X, YouTube and more.
  • 24/7 monitoring across 109 languages
Trusted by the world's most recognized brands
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24/7 Social Media Moderation

Managing moderation across multiple social channels and large-scale campaigns is more than most teams and tools can handle.
Our AI-powered solution works 24/7, continuously analyzing and eliminating harmful comments to ensure your brand is always protected.
COMPREHENSIVE COVERAGE

Seamless moderation across your social channels

Our platform seamlessly connects to your social media profiles, offering full coverage across organic posts and paid ads (even dynamic ads!) to ensure no comment goes missed.

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THE MOST ACCURATE AI

Real-time, AI-driven moderation

Our AI analyzes comments instantly across 20+ risk categories, understanding context beyond keywords to detect spam, scams, brand attacks, and more.

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FULL TRANSPARENCY AND CONTROL

See how we're keeping your brand safe in real-time

Every action is visible in your Transparency Dashboard, giving you real-time insights and flexibility to adjust preferences. Our team continually refines the process for accuracy and adapts to your evolving needs.

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Covering You 24/7 on All Your Channels

The most accurate comment moderation solution

Our social media moderation platform catches 3.4x more harmful content than other solutions. Here’s what sets us apart:

+48% increase in Return on Ad Spend

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+116% increase in Positive Sentiment

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+31% increase in Engagement Rate

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+31% increase in Return on Ad Spend

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450 hours saved every month in managing comments

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+61% increase in Positive Sentiment

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+48% increase in Return on Ad Spend

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+31% increase in Engagement Rate

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450 hours saved every month

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+116% increase in Positive Sentiment

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Book a free demo

Meet with our experts to discuss your needs and goals.

Brand leaders love us!

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"With BrandBastion in place, we have a finger on the pulse across our social media conversations, and we know our community is protected from harmful engagement. We have peace of mind that Netflix’s paid social engagement is being well-managed 24/7 thanks to the BrandBastion team's attention to detail, bias to action, and clear communication."

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Evan IrwinGrowth Marketing

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"BrandBastion’s speed and timeliness in moderating, responding and analyzing comments has helped take our social media strategy to a new level.”

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Ashlee ShroyerSocial Media Manager

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" BrandBastion has been a game-changer for us. We've actually saved over 450 hours monthly in moderation and in responding efforts. And on average, we manage about 13,000 comments a month through BrandBastion. Your strategies in managing the comments and the feedback have massively improved our community efforts. And again, it leads to a more positive and engaging community environment."

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DeeDee LawrenceDirector, Customer Experience

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"It's a relief to know that BrandBastion is moderating our social media accounts on a 24/7 basis, to make sure they remain a safe online space."

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Alison MooradianVP of Marketing

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"Partnering with BrandBastion has allowed us to successfully foster a community where open and healthy discussions happen daily online. We have 24/7 peace of mind knowing our community and our brand is protected around the clock. Additionally, we have been able to extend the level of trust we have on our platform to our social community."

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James ImrieAuthor Job Title

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"BrandBastion solutions keep our social media properties free from spam, inappropriate comments, and phishing attacks that can put our fans in danger. It also helps us cater to our customers’ questions and enable personalized conversations. BrandBastion is helping us build a safe and engaged community on social media."

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Amy MunkhbaatarCommunity Manager (Marketing)

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"BrandBastion ensures the safety of our online community. They efficiently manage comments, deliver timely responses, and offer early warnings regarding potential issues, allowing us to stay informed and address concerns proactively."

Valerie BarIntegrated Marketing and Social Media Director

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"BrandBastion's fully managed moderation solution has helped us to proactively moderate conversations at scale, protect our brand reputation, and enhance customer trust. The solution has saved us a lot of time, increased our efficiency, and improved the quality of our social media conversations. We are very pleased with the results, and we highly recommend BrandBastion to other companies facing similar challenges."

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Jason MurphyGlobal Social Media Specialist

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"The campaign where BrandBastion managed the comments outperformed the other one by a long shot. We saw some serious improvements in our metrics like higher return on ad spend (ROAS), more purchases, better conversion rates, and a decrease in the cost per result."

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Tyler FooHead of Advertising - Mindvalley

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"They Do the Work for You! It's such a time saver. And I can feel confident that they're catching things I might otherwise miss. I don't have to scroll through hundreds of social media comments and hide those that are harmful to our brand. BrandBastion does all that for us.”

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Laura AdairAnalyst at Dallas Theological Seminary

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"BrandBastion helped us grow our YouTube community by fostering civil and fruitful debate in the comment section. Everyone who is contributing to a healthy conversation feels heard and connected with our brand. BrandBastion allows us to focus on producing great content and growing our channel instead of worrying about negative conversations in the comments."

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Rainer BockHead of Content and Platform

"The best thing about utilizing this software is the ability to connect with our account manager. She is always available and patient to help with our questions and pain points."

Audrey A.Social Media Associate

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"BrandBastion communicates clearly and regularly with valuable insights into what our customers are saying,  keeps the spam and hateful comments at bay, and provides quality customer engagement.”

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Jessica HonbargerSenior Marketing Analyst

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"For a site as large as TechCrunch, it’s important to have someone looking through comments and listening to what the community is saying. BrandBastion has made a seamless integration into our team, and I highly recommend their services to anyone that might be interested."

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Travis BernardDirector of Audience Development

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