Enable AI-powered social intelligence
Explore all your comments in one place with AI-powered insights. Discover conversation trends, understand brand sentiment, respond immediately to your audience, and accelerate performance.
Boost Performance with Social Intelligence
Wasting time sifting through social media data and still not sure what you’re looking at? Well, not anymore.
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Sentiment Analysis
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Campaign Optimization
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Community Management
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Crisis Prevention
Keep a pulse on your brand's sentiment
Utilize sentiment analysis for multiple languages
Monitoring, measuring, and managing your brand reputation across social media is essential for any business. Sentiment analysis is the best way to assess brand reputation and get real insights to inform your marketing decisions.
Measure the impact of your campaigns
See how different campaigns stack against each other by analyzing audience feedback
Understand if your campaigns are resonating with your audience and if you need to adjust your creative or messaging by listening to what people are commenting across ads.
Prioritize customer conversations
Forget the days where you had to read through hundreds of comments to spot the ones that need your attention
Our AI will show you the conversations that actually need your attention and help you to improve the customer experience.
Prevent PR crises
Get notified to address emerging issues and act swiftly
Monitor your online reputation and respond to issues before they blow up, by getting notified when there's a peak in negative comments or someone mentions threatening words.
Organic, Ads, Dynamic
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Discover how people feel about your brand
Social media conversations are the best way to learn about your customers, understand if your campaigns are resonating, and grasp how people are feeling towards your brand. With BrandBastion you can filter your comments per campaign, ads, keywords, sentiment, languages, separate paid and organic, and much more.
Leverage an inbox that tells you which comments need a response
Until now, social listening has been a tedious manual process of combing through hundreds of comments to find what matters. Leverage the power of our AI to recognize users' intent and easily identify which comments need a response from your brand.
Address emerging issues and prevent PR Crises
Get notified of any unusual spikes in volume, sentiment, or mention of specific keywords. Protect your reputation by always staying in the know and acting quickly.
Assess content resonance to optimize your strategy
Understand if your campaigns are resonating with your audience and if you need to adjust your creative or messaging. Compare different strategies and see how they stack up with each other in sentiment and much more.
What our customers say
“With BrandBastion in place, we have a finger on the pulse across our social media conversations.”
"BrandBastion keeps us more plugged into the conversation about our brand."
"BrandBastion communicates clearly and regularly with valuable insights into what our customers are saying."