BRANDBASTION PLATFORM SELF-SERVICE

AI-powered social engagement platform

Manage, respond, hide and analyze all your social media conversations from one place. Our AI analyzes sentiment, finds potentially harmful engagement and highlights messages that need a response from your brand.

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MODERATE

Easily find & hide harmful conversations

Comments can often spiral out of control, damaging your brand's reputation in the process. Our AI-powered platform identifies unwanted and damaging comments, so you can easily hide them and protect your brand reputation.

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ENGAGE

Unified inbox that tells you which messages need a reply

Bring all your brand conversations into one AI-powered inbox. Respond faster to all brand conversations and leverage the power of our AI to easily identify which comments need a response.

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ANALYZE

Get actionable insights from your conversations

Discover conversation trends, assess brand sentiment, understand if your campaigns are resonating, and take action. Whether you need to monitor, measure, or manage your brand reputation — or learn how people feel towards your campaigns — our platform can help you get real insights from your brand conversations.

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PLATFORMS COVERED
Facebook
Organic, Ads, Dynamic
Instagram
Organic, Ads, PAC Ads
Youtube
Organic, Ads
Twitter
Organic, Ads

What’s included: core features


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ALL CONVERSATIONS IN ONE PLACE

All your comments from posts, ads, and dynamic ads in one unified inbox
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LEVERAGE AI INSIGHTS

We use AI to show you which comments need a response or should be hidden
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UTILIZE POWERFUL FILTERS

Filter comments by sentiment, keywords, campaign, post, platform, etc
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SET UP ALERTS

Create automated notifications for spikes in comment volume or keyword mentions
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SAVE REPLIES

Keep your brand voice consistent and quickly respond to common questions with saved replies
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ASSIGN CONVERSATIONS

Delegate messages to specific team members to improve efficiency and enable better collaboration