We engage with your community at scale
Meet BrandBastion
We are helping brands connect and engage with their audience online, while keeping their communities safe.
We work with top brands across the globe
[brand · bastēən] = Defender, Supporter, Protector of Brands
Mission
Mission
To enable organizations across all industries to create safe conversations and meaningful relationships with their audiences.
Vision
Vision
To be the number one partner for conversational brand safety and community management while shaping the future of social intelligence.
Positioning
Positioning
We help brands and advertisers proactively monitor and manage their online conversations with ease by harnessing the power of AI.
Our Story
The idea for BrandBastion came to life when founder Jenny Wolfram, a lawyer by trade, realized the risks brands face on social media when she came across a case where a brand was sued for harmful comments made on its Facebook page. Our founding team recognized the potential for technology to arm brands with solutions to protect themselves while staying engaged with customers on social media. Over the last few years, we have built proprietary solutions based on a combination of artificial intelligence, natural language processing and human content processing specialists.
Our values
Meet The BrandBastioneers
- Leadership
- Growth
- CSM
- Marketing
- Engineering & Product
- Analytics
- AI & Linguistics
Awards & recognitions
Best Conversational Marketing Platform
WinnerRead More
Best Social Media Monitoring Software
WinnerRead More
Best Use of Conversational AI (AI & ML Awards)
WinnerRead More
Brand Protection Specialist of the Year
WinnerRead More
Best Enterprise Business Model Innovation
Honorable MentionRead More
Media Innovation Awards
WinnerRead More
Managed Services Solution of the Year
FinalistRead More
Conversational Marketing Innovation Award
WinnerRead More