Enable better conversations online

We help brands and advertisers monitor and manage conversations with ease. BrandBastion's AI instantly analyzes and classifies each comment to pinpoint what people are saying and help brands take action.


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I'm looking for...

Ready to improve the way you're managing social media conversations?

An extension of my team

To manage conversations fast and efficiently 24/7/365, so that my team can focus on what they do best.

 

EXPLORE MANAGED SERVICES

An easy-to-use platform

Where my team can see all comments in one place and quickly respond, hide and analyze their sentiment.

 

EXPLORE THE PLATFORM
FULLY MANAGED SERVICES

We manage your social media conversations 24/7/365

BrandBastion takes action on your behalf in real time. We use a combination of advanced AI and human content specialists that support our solutions to ensure accuracy at scale.

  • Safety: we remove harmful comments and alert you when your brand is at risk
  • Care: we respond to questions, complaints, and feedback on your behalf
  • Intelligence: we analyze and report on sentiment and topical insights
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With BrandBastion in place, we have a finger on the pulse across our social media conversations and we know our community is protected from harmful engagement. We have peace of mind that Netflix’s paid social engagement is being well-managed 24/7 thanks to the BrandBastion team's attention to detail, bias to action, and clear communication.

- Evan Irwin, Growth Marketing at Netflix

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SELF-SERVICE PLATFORM

Your all-in-one social media conversations platform

You can use our platform to manage all your social media conversations from one place:

  • Moderate: hide comments and leverage our AI to easily find potentially harmful
  • Engage: a unified social inbox that highlights the messages that need a response
  • Analyze: discover trends and understand your brand sentiment
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Understanding sentiment is important to get a sense of what our audience is saying and how they are reacting to our posts. This has been helpful when providing analytics and adjusting strategy as needed for upcoming posts.

-Ashlee Shroyer, Social Media Manager

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How we help our customers grow


BOXYCHARM

Driving conversations at scale

+ 56% ROAS
PURDUE UNIVERSITY

Boosting positive engagement

+ 31% Increase in Engagement Rate
WORLDREMIT

Keeping customers safe and informed

+445% Harmful Content Hidden
BETTERHELP

Prioritizing customers’ well-being

+116% Positive Sentiment
AWARDED & RECOGNIZED GLOBALLY
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