OUTBOUND ENGAGEMENT INBOX

Find the right posts.
Join conversations fast.

The Outbound Inbox helps your team find high-value engagement opportunities across trending posts, mentions, hashtags, and keywords, then comment directly from BrandBastion with AI suggestions that fit the post context and stay on-brand.

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Prioritize high-impact opportunities

Most teams do not have time to sort through every post. Outbound Inbox helps you surface high-impact opportunities based on creator size, engagement signals, brand relevance, and timely moments, while filtering out competitors, sensitive topics, and off-tone content.

Surface high-potential content
Track key creators and timely moments
Exclude competitors and sensitive topics

Get instant post context with AI

Instead of relying on caption text alone, our AI analyzes the full post, including video, voiceover, on-screen text, visuals, and intent, so your team can move from discovery to comment faster, with suggestions that better match the moment.

Built on post analysis for video
Works across trending posts, mentions, and hashtag videos
Helps your team comment with more relevance

Real-world impact of outbound engagement

What happens when brands go beyond their own channels?
In less than 6 months, one brand doing outbound consistently saw:

95%

increase in profile views (doubled)

+220k

likes received on comments posted

+25k

new TikTok followers

What's covered?

Trending Posts Jump into viral TikToks in your industry while they’re still fresh.

Mentions See tagged post mentions on Instagram, Facebook, TikTok, X, and LinkedIn

Hashtag Listening Monitor key branded or campaign hashtags on Instagram and TikTok

Keyword Monitoring

Discover relevant posts via keywords in captions on Threads and Youtube

Frequently Asked Questions

What can I discover in Outbound Inbox?

Outbound Inbox helps teams find trending, catch viral momentum or surface opportunities across several types of content. That includes:

- Trending Posts, so teams can jump into viral TikToks while they are still fresh

- @Mentions across Instagram, Facebook, TikTok, X, and LinkedIn

- Hashtag Listening for branded and campaign hashtags on Instagram and TikTok

- Keyword Monitoring through keywords in captions on Threads and YouTube

How are AI comment suggestions generated?

AI suggestions are not based on caption text alone. Outbound Inbox looks at the broader post context, including the video, voiceover, on screen text, visuals, and intent, so suggestions better match what is actually happening in the post. For trending content, teams can also review AI summaries and brands mentioned before commenting, which gives more context before they jump in.

Can I control the tone of suggested comments?

Yes. Outbound Inbox lets teams set their preferred outbound tone so suggestions stay consistent from comment to comment. Prompts can shape replies to feel short, funny, natural, social first, and non-promotional while still staying on brand. The goal is to help comments feel native to the post, not like canned outreach.

How does Outbound Inbox help teams focus on the right posts? This is one of its biggest strengths. Outbound Inbox helps teams surface high potential opportunities based on creator size, engagement signals, brand relevance, keywords, and timely moments. It is also meant to solve a real capacity problem for paid social and community teams by helping them narrow in on the posts, creators, campaigns, and moments that matter most instead of sifting through everything manually.

Find the right posts.
Join conversations fast.