Protect your brand's reputation on social, 24/7

Reputation+ looks beyond the comment itself. It considers the post, caption, visuals, audio, surrounding conversation, meaning, sentiment and intent, then applies your brand policies, industry context and known risks. Based on that context, it can keep a comment visible, hide it, alert your team, route it or escalate it.

Keyword rules often evaluate words in isolation. BrandBastion considers the wider context to understand what a comment actually means. This helps identify disguised harmful language, impersonation, brand specific misinformation and situations where the same phrase can mean something completely different depending on the post.

Moderation is configured around your policies, industry, campaigns and known risks. BrandBastion can also build bespoke protection for brand specific risks and edge cases, and continuously refine moderation as language, conversations and risks evolve.

BrandBastion monitors for harmful activity, impersonation, threats, high influence mentions and sudden changes in sentiment or conversation volume. It can also identify coordinated activity, narrative shifts and changes in campaign performance, then alert your team with context on what changed and where to look.

Yes. BrandBastion supports moderation and analysis across 194 languages, helping global teams protect their brand consistently across markets while accounting for differences in language, context and local conversations.

BrandBastion brings together sentiment, topics and moderation activity with post, profile and paid campaign performance. Teams can understand what people are talking about, how they feel, what actions were taken and how those conversations relate to engagement and campaign performance.