How do I know which plan is right for my team?
If you mainly need brand protection and accurate moderation, Reputation+ is the best fit. If you already have an in-house team to reply but want AI to handle the heavy lifting, Agent+ is for you. If you want replies fully managed for you, Engage+ gives you complete coverage 24/7.
Can BrandBastion replace my social tool or agency?
Yes, our platform and services combine moderation, engagement, and reporting in one place. That means no switching between tools, community management agencies or coordinating multiple vendors.
How much control do I keep over replies?
With Agent+, you approve all AI-drafted replies before they’re sent, and every reply is grounded in your help center, site content, and brand voice rules. With Engage+, our team handles replies using pre-approved playbooks you’ve signed off on beforehand.
How fast is the setup?
Really fast. Reputation+ and Agent+ can be configured within 24hours, with constant optimizations in the first week to adapt to your conversation patterns. Engage+ is typically rolled out in steps: we launch moderation first, then finalize your reply playbook within a few days before going fully live.
