Community & Reviews Management
We engage with your community at scale
We engage with your community at scale
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TRANSPARENCY DASHBOARD
Gain full visibility into all actions taken
Monitor every action BrandBastion takes in real time. Your brand will have full insight into tagged messages, hidden comments, and responses issued..png?width=300&name=Group-1484579577%20(1).png)
BrandBastion Protects > Transparency Dashboard
See how we're keeping your brand safe in real-time
- Explore all tags added (+20 tags to categorize harmful content)
- See all hidden comments and respective tags
- Uncover insights and discover which platforms, campaigns, social media profiles, posts, and languages are most affected by harmful comments.
BrandBastion Engages > Transparency Dashboard
See how we're keeping your brand engaged in real-time
- Explore all tags added by BrandBastion (Customer Complaint, Customer Complaint Escalated, FAQ, Fan Community, Constructive Feedback, Purchase Intent
- Find all replied messages and the reply issued
- Uncover insights and discover which platforms, campaigns, social profiles, posts, and languages generate more engageable conversations
