Social Media Moderation
Protect your brand and community
Protect your brand and community
WE MANAGE COMMENTS ON YOUR BEHALF 24/7
Protect & engage your student community
Managing conversations is crucial to building your university community, increasing brand awareness, and ultimately driving enrollment. We can help higher ed institutions monitor and manage online conversations easily by harnessing the power of AI.
BrandBastion’s speed and timeliness in moderating, responding and analyzing comments has helped take our social media strategy to a new level.
- Ashlee Shroyer, Social Media Manager
BRANDBASTION SAFETY
We ensure conversational brand safety on social
BrandBastion's AI detects harmful comments instantly, so we can protect higher ed institutions against harmful content and inappropriate language 24/7 in real-time. Our solutions are supported by our human content specialists to ensure accuracy at scale.
BRANDBASTION CARE
We drive meaningful conversations at scale
We help higher ed institutions and universities increase customer loyalty by engaging at scale: we respond to students' questions, complaints, and feedback on your behalf 24/7.
BRANDBASTION INTELLIGENCE
We enable AI-powered social intelligence
Institutions can explore all comments in one place, discover conversation trends, understand brand sentiment, understand if their campaigns are resonating, and respond to their students and alumni - all within our platform.
YouTube
TikTok
Protecting Purdue's community
Purdue University ensures that all conversations are safe for their community, as BrandBastion Safety moderates harmful content.
Growing social media engagement
BrandBastion Care responds to Purdue's comments such as Fan Community and Constructive Feedback 24/7 within minutes.
Optimizing marketing strategy
Purdue uses BrandBastion Intelligence to assess brand health and content resonance to optimize their strategy.