ENGAGE

Unified social inbox powered by AI

Respond to your social media conversations faster ⚡:

  • Intent Recognition highlights which comments need a response
  • Saved replies allow you to reply fast to common questions
  • Powerful filters to prioritize and streamline your engagement efforts
GET STARTED 2-min setup. No credit card required
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Supercharge social customer care using AI

We use Intent Recognition to identify comments that need your attention and represent engagement opportunities, such as:

  • Questions
  • Complaints
  • Issues
  • Positive Feedback
GET STARTED
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Generate AI replies in one click

Effortlessly generate replies to any comment in any language in one click.

  • Add different brand voice prompts
  • Customize tone of voice
  • Provide additional details
GET STARTED
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Keep your inbox organized and manageable

Effortlessly manage questions and feedback from fans, no matter how large the volume of conversations:

  • Assign comments to specific team members
  • Use saved replies to issue approved messages to common questions quickly
  • Use assets groups to divide responsibility internally
GET STARTED
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Integrated with your favorite social media platforms

 

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Facebook
Comments, Ad comments (including dynamic ads)
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Instagram
Comments, Ad comments, Mentions (comments & captions)
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TikTok
Comments,
Ad comments
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Messenger
Private Messages
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Instagram DMs
Instagram Direct Messages, Replies to Stories and Story Mentions
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YouTube
Comments,
Ad comments

Engage Core Features

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GENERATE AI REPLIES

Generate replies in one click, customized to your brand voice
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LEVERAGE AI INSIGHTS

We use AI (Intent Recognition) to show you which comments need a response
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UTILIZE POWERFUL FILTERS

Filter comments by sentiment, keywords, campaign, post, platform, etc
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SET UP ALERTS

Create automated notifications for spikes in comment volume or keyword mentions
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SAVE REPLIES

Keep your brand voice consistent and quickly respond to common questions with saved replies
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ASSIGN CONVERSATIONS

Delegate messages to specific team members to improve efficiency and enable better collaboration