We engage with your community at scale
Manage conversations effortlessly with AI
Understand how your audience feels about your brand and content. Streamline community management with our smart social inbox and automated moderation. Avoid repetitive tasks and save time.Discover how people feel about your brand
Our AI analyzes sentiment in 109 languages, enabling you to determine which campaigns, posts, or ads are resonating better with your audience. Make faster, data-driven marketing decisions with audience insights!
Reply and empty your inbox faster than ever
Streamline your community management with our AI-powered inbox. Find engagement opportunities, generate AI replies in one click with your brand voice, and keep your inbox organized effortlessly.
Safeguard your brand reputation and community
Auto-hide spam, offensive, against-brand and inappropriate comments. Instead of getting caught up in repetitive moderation tasks, you'll be able to dedicate your time to more strategic initiatives.
Schedule and plan your content effortlessly
Schedule posts, generate AI captions using your brand voice, and gauge sentiment analysis for impactful content planning. Discover creative opportunities with over 250 holidays and observance days.
See all your social media conversations in one place
Comments (organic, ads, dynamic), wall posts, private messages, mentions
Comments (organic, ads), direct messages, mentions, replies to stories
Comments (organic, ads), quotes and mentions
Comments (organic, ads)
Comments (organic, ads)
Comments (organic, ads)
Brand leaders love us!
BrandBastion has become a core asset for Typology. It helped us improve customer service and engagement, enhancing the delivery of the most accurate and swift customer experiences. The AI functionalities helped scale our operations internationally and contributed to a noteworthy growth in positive sentiment."
Understanding sentiment is important to get a sense of what our audience is saying and how they are reacting to our posts. This has been helpful when providing analytics and adjusting strategy as needed for upcoming posts."
BrandBastion's platform gives us the inside scoop on our social media conversations, with full visibility and control. Beyond invaluable insights, it allows our team to take swift, strategic actions when necessary."
If you are running a social media support team, where there are metrics and KPIs, where you need to be holding your agents accountable for the work that they're doing, BrandBastion's reporting offers that in an up-to-date real-time board. So the fact that we can search real-time, find out who's doing what, making sure no one's stepping over anybody (...) is something that's very well managed through the BrandBastion platform."
Transform your social media engagement 🚀
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