Manage comments faster using AI ⚡

Monitor and manage all your social media conversations in one place:

Analyze sentiment insights and content resonance
Moderate harmful conversations using AI
Engage faster by leveraging Intent Recognition

GET STARTED 2-min setup. No credit card required

MODERATE

Hide harmful conversations automatically

Our AI highlights unwanted and damaging comments. You can hide them with one click
You can also turn on automated hiding for spam, offensive, inappropriate, and against-brand comments found by our AI
Apply additional rules with keyword blockers

START MODERATING

ENGAGE

Find which comments need a reply in our unified inbox

Our AI highlights comments that need your attention
You can use saved replies to be more time-efficient
You can assign comments to one or multiple people on your team

GET STARTED 2-min setup. No credit card required

ANALYZE

Get actionable insights from your conversations

All comments are analyzed and sentiment is automatically assigned (positive, negative, neutral or user tag)
Filter your engagement by sentiment, campaigns, keywords, posts, language, etc.
Set up notifications for spikes in volume or keyword mentions
See which posts (paid & organic) are resonating better

START ANALYZING

Facebook

Organic, Ads, Dynamic Ads, Private Messages

Instagram

Organic, Ads, PAC Ads, Direct Messages, Story Mentions

YouTube

Organic, Ads

TikTok

Organic, Ads

Understanding sentiment is important to get a sense of what our audience is saying and how they are reacting to our posts. This has been helpful when providing analytics and adjusting strategy as needed for upcoming posts.

I like the user interface. It is easy to use and has powerful AI. Brandbastion keeps the brand safe from harmful comments and spam. It saved my brand a lot of time.

BrandBastion helps us to see the full picture of what is going on in the comments. This is read by our PR Director, CMO, and the whole growth team so we can see how we can address our customers’ worries in the comments.