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BrandBastion for Beauty Brands

Top beauty brands take engagement seriously

We tailor community management to your needs with a powerful social media engagement suite 💄✨


Trusted by world’s leading brands:

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“We brought in BrandBastion because it got out of control; we couldn’t respond to every single comment. Within a couple of months [the number of animal testing accusations] was down to 2%. And that was just by replying and telling the truth about the policies.”
Watch the full video here
Cristina PeironaMAC Cosmetics
intelligencecolor BRANDBASTION SAFETY

Shield your beauty brand from harmful comments

We protect your brand reputation and community in real-time by hiding harmful comments and alerting you when your brand is at risk.

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Engage with your community at scale

Our 24/7 community management services ensure your brand stays connected with your audience, while our smart social media inbox empowers you to streamline in-house engagement efforts.

Power up your brand with insights & schedule content

Seamlessly integrate sentiment analysis, conversation tags, and diverse insights to inform your strategy. We also help you manage your social media content from the same place: schedule posts, generate captions instantly with AI, and gauge sentiment by post type.

of consumers are more likely to discover (and search for) new products via social media.

Source: PYMNTS-AWS study

of people hesitate to do business with a company if it has too many negative customer reviews.

Source: Invesp

of consumers use social media platforms, mostly TikTok, to purchase beauty products.

Source: PYMNTS-AWS study

This is how we help our clients

Where love meets brands: Embraced by 10,000+ world leaders! 😍🌍

Evan IrwinGrowth Marketing at Netflix
"With BrandBastion in place, we have a finger on the pulse across our social media conversations and we know our community is protected from harmful engagement. We have peace of mind that Netflix’s paid social engagement is being well-managed 24/7 thanks to the BrandBastion team's attention to detail, bias to action, and clear communication."
Ana WebancHead of International & Special Operations at Typology
"BrandBastion has become an invaluable asset for Typology. It helped us improve customer engagement, enhancing the delivery of stellar customer experiences. The AI functionalities helped scale our operations and contributed to a noteworthy growth in positive sentiment."
Anna SkidmoreVice President of Customer Experience at BoxyCharm
“BrandBastion allowed us to increase our response rate and cut down response times, while giving our team the opportunity to focus on the cases that require a personalized touch and our in house expertise. This collaboration enables us to be more engaged than ever with our community.”
James ImrieCreative and Marketing Manager at BetterHelp
"Partnering with BrandBastion has allowed us to successfully foster a community where open and healthy discussions happen daily online. We have 24/7 peace of mind knowing our community and our brand is protected around the clock. Additionally, we have been able to extend the level of trust we have on our platform to our social community."

Let's discover how BrandBastion can glow up your beauty brand

Book a discovery meeting to walk you through our solutions and understand how BrandBastion
can help you achieve your goals.