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BrandBastion for Beauty Brands

Top beauty brands take engagement seriously

We tailor community management to your needs with a powerful social media engagement suite 💄✨


Trusted by world’s leading brands:

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“We brought in BrandBastion because it got out of control; we couldn’t respond to every single comment. Within a couple of months [the number of animal testing accusations] was down to 2%. And that was just by replying and telling the truth about the policies.”
Watch the full video here
Cristina PeironaMAC Cosmetics
intelligencecolor BRANDBASTION SAFETY

Shield your beauty brand from harmful comments

We protect your brand reputation and community in real-time by hiding harmful comments and alerting you when your brand is at risk.
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"BrandBastion allowed us to increase our response rate and cut down response times, while giving our team the opportunity to focus on the cases that require a personalized touch and our in house expertise. This collaboration enables us to be more engaged than ever with our community."
Anna SkidmoreVice President of Customer Experience at BoxyCharm
intelligencecolor BRANDBASTION CARE

Engage with your community at scale

Our 24/7 community management services ensure your brand stays connected with your audience, while our smart social media inbox empowers you to streamline in-house engagement efforts.
"BrandBastion has become a core asset for Typology. It helped us improve customer service and engagement, enhancing the delivery of the most accurate and swift customer experiences. The AI functionalities helped scale our operations internationally and contributed to a noteworthy growth in positive sentiment."
Ana WebanckHead of International & Special Operations at Typology

Power up your brand with insights & schedule content

Seamlessly integrate sentiment analysis, conversation tags, and diverse insights to inform your strategy. We also help you manage your social media content from the same place: schedule posts, generate captions instantly with AI, and gauge sentiment by post type.

of consumers are more likely to discover (and search for) new products via social media.

Source: PYMNTS-AWS study

of people hesitate to do business with a company if it has too many negative customer reviews.

Source: Invesp

of consumers use social media platforms, mostly TikTok, to purchase beauty products.

Source: PYMNTS-AWS study

Let's discover how BrandBastion can glow up your beauty brand

Book a discovery meeting to walk you through our solutions and understand how BrandBastion can help you achieve your social media goals.