Gain unique insight into the feedback your fans are giving across your campaigns. One of our major major beauty brand customers launched a much-anticipated new collection based on requests made by users across Instagram posts.
Beauty brands working using our solution have seen up to 269% increase in positive user sentiment and a significant drop of 74% in animal testing comments. This ensures their ad spend is not being hijacked by comments that leave a negative impression.
Focus your team's time on creating great content and campaigns, instead of trying to keep up with an endless flow of comments in real-time. Our scalable solution leads to huge savings in human resources and 24/7 coverage without any additional headcount.
Many beauty brands today operate online retail channels in addition to in-store. Our customers have seen up to a 24% increase in website conversions from ad campaigns after implementing our solution.
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Spam, scam, unauthorized selling, brand impersonation and other malicious comments can damage brand reputation and customer experience. BrandBastion hides harmful comments in real-time from all your social accounts.
It is essential to respond promptly to all customer feedback and purchase inquiries as it increases conversions and brand loyalty. While this is challenging to manage in-house, BrandBastion provides this service 24/7, with response time up to 8 minutes, and in accordance with specific brand guidelines.
Discussions across your social media campaigns and accounts offer invaluable insights into brand perception, campaign performance and can result in new product development. BrandBastion provides detailed reports on topics discussed as well as sentiment analysis on specific campaigns.