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beautybrand

Top Beauty Brands Trust BrandBastion

We help beauty brands delight fans, win new customers, and listen to what customers are really saying about your products and collections.

Beauty is the third most engaged industry on Instagram.*
There is enormous opportunity to:

Discover what fans want

Gain unique insight into the feedback your fans are giving across your campaigns. One of our major major beauty brand customers launched a much-anticipated new collection based on requests made by users across Instagram posts.

Drive positive conversations

Beauty brands working using our solution have seen up to 269% increase in positive user sentiment and a significant drop of 74% in animal testing comments. This ensures their ad spend is not being hijacked by comments that leave a negative impression. 

Save cost and scale up

Focus your team's time on creating great content and campaigns, instead of trying to keep up with an endless flow of comments in real-time. Our scalable solution leads to huge savings in human resources and 24/7 coverage without any additional headcount.

Drive sales

Many beauty brands today operate online retail channels in addition to in-store. Our customers have seen up to a 24% increase in website conversions from ad campaigns after implementing our solution.

Results achieved by a top beauty brand using BrandBastion

positive sentiment
Negative Sentiment
Animal Testing Comments

 

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Trusted by top beauty brands: Pixi Beauty NARS Cosmetics-1
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Learn how a global beauty brand harnessed the power of listening to consumer feedback

Discover how we help beauty brands

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BrandBastion works around the clock to:

Protect from harmful content

Spam, scam, unauthorized selling, brand impersonation and other malicious comments can damage brand reputation and customer experience. BrandBastion hides harmful comments in real-time from all your social accounts.

Issue customer responses on your behalf

It is essential to respond promptly to all customer feedback and purchase inquiries as it increases conversions and brand loyalty. While this is challenging to manage in-house, BrandBastion provides this service 24/7, with response time up to 8 minutes, and in accordance with specific brand guidelines.

Deliver tailored insight reports

Discussions across your social media campaigns and accounts offer invaluable insights into brand perception, campaign performance and can result in new product development. BrandBastion provides detailed reports on topics discussed as well as sentiment analysis on specific campaigns.

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