24/7/365 FULLY MANAGED SERVICES

We drive better conversations

We manage online conversations for top brands and advertisers. Some of the world's biggest brands rely on us to enhance brand safety and enable meaningful relationships with their audiences.

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What Makes Us Different

We Take Action on Your Behalf 24/7 AI & Human Expertise
Our AI analyzes each comment, so we can manage your conversations fast and accurately on your behalf. Our solutions are supported by our human content specialists 24/7 so you can rest assured that your brand and community are safe and well taken care of.
Dedicated Support a true extension of your team
World-class customer success team available around the clock for any requests plus ongoing support from your dedicated account manager to provide expertise based on your brand, industry, and the current social climate.
Premium Analytics become (even) more data-driven
Sentiment analysis, audience insights and analytics into the comments we are hiding and responding will help you understand your engagement at a deeper level and become more data-driven with your strategy.

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With BrandBastion in place, we have a finger on the pulse across our social media conversations and we know our community is protected from harmful engagement. We have peace of mind that Netflix’s paid social engagement is being well-managed 24/7 thanks to the BrandBastion teams attention to detail, bias to action, and clear communication.

- Evan Irwin, Growth Marketing at Netflix

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BRANDBASTION SAFETY

We ensure conversational brand safety on social

BrandBastion's AI detects harmful comments instantly, so we can protect your brand against harmful content, inappropriate language, and offensive remarks 24/7 in real-time. Our solutions are supported by our human content specialists to ensure accuracy at scale.

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BRANDBASTION CARE

We drive meaningful conversations at scale

We help you increase customer loyalty by engaging at scale. We respond to consumers' questions, complaints, and feedback on your behalf 24/7. You just need to choose what types of comments you want us to respond to and we'll work with you to create response variations.

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BRANDBASTION INTELLIGENCE

We enable enhanced social media intelligence

We take your social media analytics to the next level. We gather and analyze conversations and audience data to inform your business decisions.

PLATFORMS COVERED
Facebook
Organic, Ads, Dynamic
Instagram
Organic, Ads, PAC Ads
Youtube
Organic, Ads
Twitter
Organic, Ads
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TikTok
Organic, Ads
BRANDBASTION PLATFORM

Get complimentary access to our platform

Our managed clients have free access to our platform, getting full visibility into all actions taken by BrandBastion and the opportunity to explore numerous actionable insights.

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Moderation

See all comments hidden by BrandBastion
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Responses

See all comments that we have replied to
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Tags

Easily filter comments using our tags
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Insights

Explore sentiment analysis and much more

How we help our customers grow


BOXYCHARM

Personalized conversations at scale

+ 56% ROAS

PURDUE UNIVERSITY

Boosting engagement & positive sentiment

+ 31% Increase in Engagement Rate

WORLDREMIT

Keeping customers safe and well-informed

+445% Harmful Content Hidden

BETTERHELP

Prioritizing customers’ well-being on social

+116% Positive Sentiment

LET'S TALK

It's time to discover how BrandBastion can help your brand grow.

Book a discovery meeting to walk you through our solutions and understand how BrandBastion can help you achieve your goals.

Let's talk about your needs.