We manage your social media conversations 24/7/365
BrandBastion takes action on your behalf in real time. We use a combination of advanced AI and human content specialists that support our solutions to ensure accuracy at scale.
- Safety: we remove harmful comments and alert you when your brand is at risk
- Care: we respond to questions, complaints, and feedback on your behalf
- Intelligence: we analyze and report on sentiment and topical insights
With BrandBastion in place, we have a finger on the pulse across our social media conversations and we know our community is protected from harmful engagement. We have peace of mind that Netflix’s paid social engagement is being well-managed 24/7 thanks to the BrandBastion team's attention to detail, bias to action, and clear communication.
- Evan Irwin, Growth Marketing at Netflix
Your all-in-one social media conversations platform
You can use our platform to manage all your social media conversations from one place:
- Analyze: discover trends and understand your brand sentiment
- Moderate: hide comments and leverage our AI to easily find potentially harmful
- Engage: a unified social inbox that highlights the messages that need a response
Understanding sentiment is important to get a sense of what our audience is saying and how they are reacting to our posts. This has been helpful when providing analytics and adjusting strategy as needed for upcoming posts.
-Ashlee Shroyer, Social Media Manager
